Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now

×

Skip to main content Skip to page navigation

Nationwide Alert Level changes came into effect from 11.59pm on Tuesday, 29 June:

  • Wellington has moved to Alert Level 1.
  • The rest of NZ has remained at Alert Level 1.

You should check information and advice that is available on the covid19.govt.nz(external link) website.

Relevant information about transport and travel settings at Alert Level 1 are also available on this website.

Any questions relating to transport should go to the Ministry of Transport at: essentialtransport@transport.govt.nz

 

Transport operators

Operators who would like a copy of our Transport Operator Guidance for Alert Level 1 can email: essentialtransport@transport.govt.nz

For transport operators at New Zealand’s air and maritime borders, please also see:

COVID-19 Resources for the border sector (Ministry of Health)(external link)

COVID-19 (Martime New Zealand)(external link)

COVID-19 (CAA)(external link)

 

Operators can also contact us for information at: essentialtransport@transport.govt.nz

Travelling safely at Alert Level 1 [All of New Zealand]

Is travel restricted under Alert Level 1?
There are no restrictions on travel under Alert Level 1. You should travel in a safe way. You do not need approval to travel.

How do I ‘keep it safe’ while travelling?
Remember that you can spread the disease without knowing you have it. When travelling, maintain good hygiene and track your journey.  Where it is possible to do so, please try to keep your distance from people you don’t know well.  Please also remember that you must wear a face covering on public transport at Alert level 1.

We recommend you travel safe, track your journey and follow these safe travel tips:

  • Plan your journey well ahead of time.
  • If you are travelling on public transport, try to keep your distance from people you do not know, , where it is possible to do so.
  • Wear a face covering when you are travelling on public transport (there are some exceptions). See Face coverings for more information.
  • Continue to practice good hygiene and follow Ministry of Health advice; this includes washing your hands thoroughly with soap and water (for example, after taking public transport), cough and sneeze into your elbow, and don’t touch your face.
  • Keep a record of where you go and use the COVID-19 Tracer app if you can, and try to minimise the number of places you stop on the way to your destination.
  • Don’t travel if you’re unwell.
  • Operators will also be asked to support contact tracing where possible, please be helpful. Travellers are advised to keep a record of any services they use and where they sat on the vehicle.
  • Be kind to the driver, crew and operators of your service. 

If you’re sick, or may have COVID-19, stay home. You should not travel if you: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

You also cannot travel, if the travel would breach an order/direction made under the COVID-19 Public Health Response Act 2020 or the Health Act 1956. This will likely be the case if: you have arrived in New Zealand from overseas in the last 14 days, or you have otherwise individually received (from a Medical Officer of Health) a direction under s 70(1)(f) of the Health Act 1956.

Face coverings

Who needs to wear a face covering?
Drivers, staff, and passengers on public transport services are required to wear face coverings. However, there are some exemptions, these include:

  • passengers of small passenger services (but drivers of small passenger services are required to wear face coverings);
  •  the following specific services:
    • Cook Strait ferry services;
    • pre-booked public transport bus or train services that:
      • require all passengers to provide their contact details; and
      • provide allocated seating for all passengers.
    • ship services that have:
      • no enclosed space for passengers (e.g. jet boats and water taxis), and
      • on which—
        • conditions compromise the effectiveness of face coverings in preventing, or limiting the risk of, the outbreak or spread of COVID-19 (e.g. the face covering is likely to get wet); or
        • the wearing of face coverings compromises passenger safety.
      • school transport services (meaning dedicated school services contracted by: the Ministry of Education, or Local Authority, or School Board, or Auckland Transport), or;
      • charter services and charter tours.

View Ministry of Health's information regarding the use of face coverings in the community(external link)

What kind of face covering can be used?


Any face covering that adequately covers the mouth and nostrils can be used, these include: single use disposable masks, washable reusable masks (whether purchased or homemade), or other types of face coverings (e.g. a scarf wrapped around the face).

View Ministry of Health's information regarding the use of face coverings in the community(external link)

 

Is anybody exempt from wearing a mask? 


Yes. The following persons are not required to wear face coverings:

  • persons under the age of 12, and
  • persons who have a medical condition or disability that make it unsuitable to wear a face covering (please note it might not always be clear why someone may need to be exempt from wearing a face covering); and
  • drivers or staff, if:
    • they are in a space separated from passengers (e.g. pilots in a cockpit, or train drivers in a train cab), or
    • wearing a face covering could make it unsafe to operate the vehicle (e.g. wearing a face covering means drivers or staff are unable to properly communicate, or causes the eyeglasses of the driver to fog).

View Ministry of Health's information regarding the use of face coverings in the community(external link)


Contact tracing

What is contact tracing and why is it important?


To stop the spread of COVID-19, it’s important to keep track of people’s movements. This will be helpful if the Ministry of Health needs to undertake contact tracing.

How can I support contact tracing?


Recording where you have been and who you may interact with on a day-to-day basis is crucial as we continue in our fight against COVID-19.

You can help by recording as much information during Alert Level 1 about where you have been. Travel safely by:

  • Downloading and using the COVID-19 Tracer app if you have this available. Scan the QR codes displayed.
  • Carrying a notebook or mark in your phone/device information about your journey.
  • Record the bus, train or service number, stop or station and time of travel e.g. number 12 service at 12.55pm.
  • Try to record details about what seat are you on, who you travelled with, what stop you get off at and any other places you stop or services you took to get to your destination. 
  • If you have an electronic public transport card, please register your card with your contact details. 


Physical distancing

What is physical distancing and why is it important?


Physical distancing, is about keeping a safe distance from others for minimising the transmission of COVID-19. 

When and how should I observe physical distancing when I’m travelling?


When you are travelling in a vehicle, aircraft or vessel, try to keep your distance from people you do not know, where it is possible to do so.

Public transport operators do not need to maintain seating configurations nor capacity limits for physical distancing at Alert Level 1 on public transport.


Cook Strait ferries and domestic air services

Can I use the Cook Strait ferries or domestic air services?


Yes you can, including for recreation and tourism. 

You do not need approval to travel at Alert Level 1 (unless you are subject to a s70(1)(f) direction under the Health Act).  We recommend you travel safe, track your journey and follow our safe travel tips(external link).

When on board your service, follow the guidance from your crew.

Check with your operator for further information on their timetable.


Public transport

Who can use public transport under Alert Level 1?


Anyone will be able to use public transport at Alert Level 1.

You should not travel on public transport if you’re unwell.

How can I stay safe while using public transport?


You can help keep yourself and others safe by following this advice – before, during and after your trip:

  • If you are travelling on public transport, try to keep your distance from people you do not know, where it is possible to do so.
  • Wearing a face covering is mandatory on public transport (there are some exceptions). See face coverings(external link) for more information. 
  • On longer trips, such as on inter-regional trains and Cook Strait ferries, please try and limit unnecessary movement on the carriage or vessel.
  • Follow Ministry of Health personal hygiene advice – this includes washing your hands thoroughly with soap and water or using hand sanitiser immediately after taking public transport, and sneezing or coughing into your elbow.
  • Make sure you’ve kept a record of your journey, and use the COVID-19 Tracer app if you have it.
  • Don’t travel if you’re unwell.

Public transport operators continue to follow Ministry of Health cleaning guidance and buses, trains, ferries and facilities are cleaned and disinfected regularly.

How can I support contact tracing when I am using public transport?


Please carry a notebook or mark in your phone/device the following information for every journey:

  • Download and use the COVID-19 Tracer app if you have this available. Scan the QR codes on-board your service if you are able.
  • Record the bus, train or service number, station or stop, and time of travel e.g. number 12 service at 12.55pm.
  • Note anyone you were travelling with.
  • Please note where you boarded and what time, and where you were sitting.
  • Any other places you stop or services you take to get to your destination today.
  • If you have an electronic public transport card, please register your card with your contact details. 

How can I find out what specific contact tracing measures will be in place for the region I am travelling in using public transport?


Please visit your regional council’s transport website.

Can I take public transport if I am sick?


You should stay home if you are unwell and avoid public transport. Call your GP or Healthline to get advice.

Will school buses be running?


Yes, school transport services will be available. Please refer to the Ministry of Education website(external link)(external link) for information about school bus services it contracts, and otherwise refer to the relevant regional council website.


Personal transport (including rental vehicles, rideshare and car-share)

Will there be any limits on using personal transport when travelling at Alert Level 1?


There are no restrictions and you can use personal transport, including for recreation and tourism. You do not need approval to travel at Alert Level 1.  We recommend you travel safe, track your journey and follow these tips:

  • Practise good hygiene all the time – wash your hands regularly, sneeze or cough into your elbow.
  • Avoid travel if you’re unwell.
  • Keep a record of where you go, and try to minimise the number of places you stop on the way to your destination.
  • Avoid travel to events which do not meet the requirements for gatherings.

Can I carpool, e.g. to get to school or work?
Yes you can. Please keep a record of who you travelled with and when to assist with contact tracing, if required.

 

How can I stay safe when I’m travelling?
Follow the safe travel tips above: Key principles for public transport and private transport at Alert Level 1